DISCLAIMER AND FAQ

DISCLAIMER

Shakti Empowerment and Counselling services are not intended to replace medical intervention, diagnoses, or medical and clinical advice. Outcomes are contingent upon the individual, the number of sessions, objectives, and other variables. This website does not establish a client/therapist relationship, which will be formalized following an initial consultation and signed consent with Sumu Sathi, our Registered Social Worker. 

Currently, Shakti Counselling is not accepting clients who are seeking or receiving addiction treatment or psychiatric treatment in a hospital setting. 

FAQ

• How is confidentiality handled? All matters discussed during therapy sessions are kept confidential, except when disclosure is mandated by law. Should such a situation arise, we will inform you and obtain your consent. Social workers are obligated to report if a minor requires protection or under the following conditions:

  • the client poses a risk to an identifiable person
    (including themselves) or group of people;

• • the risk of harm includes bodily injury, death or
    serious psychological harm; and
  • the risk is imminent.

• What if I wish to discontinue therapy after a few sessions? Therapy may be concluded by either the therapist or the client at any time. We recommend discussing any concerns with your therapist prior to ending the sessions. You are welcome to return at any point, as many clients choose to do so when new challenges emerge in their lives.

• What if I want to pursue therapy but it is determined that we are not a good fit? If it is determined that our services are not the most suitable for your needs, Sumu will gladly provide referrals to other therapists. However, the final decision regarding the selection of a therapist will rest with you.
• Can I call my therapist if there is an emergency? 

  In the event of a medical emergency, please contact 911. For non-life-threatening concerns, Sumu will endeavour to schedule the earliest possible appointment for you.

• Can I contact my therapist on social media? 

  We strongly advise our clients against contacting Sumu via social media. The client-therapist relationship should be conducted exclusively through our secure and confidential platforms. Maintaining professional boundaries is essential for ethical reasons.